Symi Photos and SeaSmiles
As it’s Saturday, we mainly have photos on a Saturday, though these ones are a bit out of date and a mix. But, before then, a quick thank you to Sea Smiles (seasmiles: https://www.seasmiles.com/en/login-en.html ). This is the loyalty card you can get for your trips with Blue Star (and associated lines). I first registered for a card years ago one morning crossing to Rhodes on the Diagoras. I was given a flimsy plastic card with the number written on it, and have been using that for years. Recently, I thought I would pop into the website and see what points I had accrued, only to find myself unable to log in. The page that came up had a card number (the username) already entered with a remembered password, so I must have used it before. However, when I tried to access the members’ area, I couldn’t. I reset the password, but to no avail, then checked the number on my card to find it different to the number online. Confused, I wrote to SeaSmiles by email…
I explained the problem, that I was unable to get in and was now confused about which card number was mine. They wrote back the same day saying that my card had not been used for two years so was now invalid and the points accrued were lost. I replied, explaining that I had used my card several times this year and received discounts, so something was working…
I had three emails the next morning. One informed me they had found two accounts for me; one active, one not. The next was to send me login information for the online account system, plus a new password. The third was a note and a PDF of my new card. All I have to do is print it and keep it safe. What’s more, all points that were floating around between my number and nowhere are now found and have been credited to the new card (which may be an old one, but… whatever). So, within 24 hours, it’s all sorted, I have my points back, a new card and I can get into the system. Bravo!
Now then, let’s not talk about EasyJet. Okay, then, let’s. Remember I suffered a cancelled flight last July? Ended up an extra night in Rhodes, missed my Hilton Hotel booking (not as grand as it sounds but still £80.00), missed my pre-paid train tickets, a night in Brighton, had to spend a night in the knocking shop that was, that night, the Hermes Hotel – unmade, still-warm bed, wet towels, the scent of rubber still hanging in the air, etc.) and pay around €50.00 in taxis for the pleasure. Well… I did two claims via those ‘Have you been delayed?’ websites, both of which had good reviews. Neither of which was able to help. I went through the EasyJet system myself in the end and put in a claim for the cancelled flight and also one for expenses. Was told I was unable to claim on that flight as the cancellation had been caused by weather problems; it hadn’t, not really, it was because they didn’t have an alternative crew in Rhodes, but that’s another story. I replied, slightly ‘outraged of Surrey’ style, and heard nothing, of course. But, one day sometime later, I was nosing around in my bank account searching for a few pennies when I noticed a £50.00 credit from EasyJet (no email or anything, I was just slipped a silent fifty to keep quiet). Well, thank you very much. That went some way to replacing the lost £200 their incompetence had cost me.
Anyway, didn’t mean to ramble and now, here are a few more photos as it’s Saturday.
